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For more detailed information on any of the following units either click on the relevant Unit Name or alternatively, the training staff at Jobtrain would be happy to speak with you.
Any information on national training packages can be found on the National Training Information Service site.
Click on the link below for further information:
CERTIFICATE II in BUSINESS BSB20107
Qualification Rules: -
- Total number of units required = 12
- 1 core unit, plus 11 elective units
- A maximum of 2 elective units may be selected from Certificate I or Certificate III leve
CORE MODULE |
BSBOHS201A |
Participate in OHS processes |
OHS |
ELECTIVE UNITS |
BSBCUS201A |
Deliver a service to customers |
Customer Service |
BSBIND201A |
Work effectively in a business environment |
Administration |
BSBINM201A |
Process and maintain workplace information |
Administration |
BSBINM202A |
Handle mail |
Administration |
BSBINN201A |
Contribute to workplace innovation |
Administration |
BSBCMM201A |
Communicate in the workplace |
Communication |
BSBITU201A |
Produce simple word processed documents |
IT |
BSBITU202A |
Create and use spreadsheets |
IT |
BSBITU203A |
Communicate electronically |
IT |
BSBSUS201A |
Participate in environmentally sustainable work practices |
Administration |
BSBWOR202A |
Organise and complete daily work activities |
Administration |
BSBWOR203A |
Work effectively with others |
Communication |
BSBWOR204A |
Use business technology |
Administration |
FNSICGEN305A |
Maintain daily financial/business records |
Financial |
ADDITIONAL UNITS |
BSBADM101A |
Use business equipment and resources |
Level 1 |
Administration |
BSBCMM101A |
Apply basic communication skills |
Level 1 |
Communication |
BSBITU101A |
Operate a personal computer |
Level 1 |
IT |
BSBITU102A |
Develop keyboard skills |
Level 1 |
IT |
BSBWOR201A |
Manage personal stress in the workplace |
Level 2 |
Communication |
The cost per qualification on a fee for service basis is $1,500. Training can delivered in a variety of modes including self paced trainer facilitated, supported distance and trainer led. If under a traineeship the cost is $2,000 but employers may be eligible for Commonwealth funding.
Vocational Outcomes – This course can provide you with the skills needed to undertake further training or secure employment in roles such as Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk, Office Junior or Receptionist.
CERTIFICATE III in BUSINESS ADMINISTRATION BSB30407
Qualification Rules: -
- Total number of units required = 13
- 2 core unit, plus 7 administration units, plus
- Another four (4) units which may be selected from any of the units listed below. A maximum of 2 of the 4 units may be selected from Certificate IV or 1 unit from Certificate II level
| CORE MODULES |
| BSBITU307A |
Develop keyboarding speed and accuracy |
IT |
| BSBOHS201A |
Participate in OHS processes |
OHS |
| ADDITIONAL UNITS |
| BSBADM302B |
Produce text from notes |
ADMIN |
| BSBADM311A |
Maintain business resources |
ADMIN |
| BSBINM301A |
Organise workplace information |
ADMIN |
| BSBINM302A |
Utilise a knowledge management system |
ADMIN |
| BSBINN201A |
Contribute to workplace innovation |
ADMIN |
| BSBWOR204A |
Use business technology |
ADMIN |
| BSBWOR301A |
Organise personal work priorities and development |
ADMIN |
| BSBFLM303C |
Contribute to effective workplace relationships |
ADMIN |
| BSBCUS301A |
Deliver and monitor a service to customers |
CUSTOMERS |
| BSBCMM301A |
Process customer complaints |
CUSTOMERS |
| BSBPRO301A |
Recommend products and services |
CUSTOMERS |
| BSBFIA301A |
Maintain financial reports |
FINANCIAL |
| BSBITU301A |
Create and use databases |
IT |
| BSBOHS407A |
Monitor a safe workplace |
OHS |
The cost per qualification on a fee for service basis is $2,000. Training can delivered in a variety of modes including self paced trainer facilitated, supported distance and trainer led. If under a traineeship the cost is $2,500 but employers may be eligible for Commonwealth funding.
Vocational Outcomes – This course can provide you with the skills needed to undertake further training or secure employment in roles such as Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk, Office Junior or Receptionist.
CERTIFICATE III in BUSINESS BSB30107
Qualification Rules: -
- Total number of units required = 12
- 1 core unit, plus 7 elective units, plus
- Another four (4) units which may be selected from any of the units listed below. A maximum of 2 of the 4 units may be selected from Certificate IV or 1 unit from Certificate II level
| CORE MODULES |
BSBOHS201A |
Participate in OHS processes |
OHS |
| ELECTIVE UNITS |
| BSBADM311A |
Maintain business resources |
ADMIN |
| BSBINM301A |
Organise workplace information |
ADMIN |
| BSBINM302A |
Utilise a knowledge management system |
ADMIN |
| BSBINN301A |
Promote innovation in a team environment |
ADMIN |
| BSBWOR301A |
Organise personal work priorities and development |
ADMIN |
| BSBWRT301A |
Write simple documents |
ADMIN |
| BSBCUS301A |
Deliver and monitor a service to customers |
CUSTOMERS |
| BSBCMM301A |
Process customer complaints |
CUSTOMERS |
| BSBPRO301A |
Recommend products and services |
CUSTOMERS |
| BSBFIA301A |
Maintain financial reports |
FINANCIAL |
| BSBITU301A |
Create and use databases |
IT |
| BSBITU302A |
Create electronic presentations |
IT |
| BSBITU303A |
Design and produce text documents |
IT |
| BSBITU304A |
Produce spreadsheets |
IT |
| BSBITU306A |
Design and produce business documents |
IT |
| BSBITU309A |
Produce desktop published documents |
IT |
| ADDITIONAL UNITS |
| BSBADM302B |
Produce text from notes |
ADMIN |
| BSBADM307B |
Organise schedules |
ADMIN |
| BSBFLM303C |
Contribute to effective workplace relationships |
ADMIN |
| BSBFIA302A |
Process payroll |
FINANCIAL |
| BSBFIA303A |
Process accounts payable and receivable |
FINANCIAL |
| BSBFIA304A |
Maintain a general ledger |
FINANCIAL |
| BSBITU307A |
Develop keyboarding speed and accuracy |
IT |
The cost per qualification on a fee for service basis is $2,000. Training can delivered in a variety of modes including self paced trainer facilitated, supported distance and trainer led. If under a traineeship the cost is $2,500 but employers may be eligible for Commonwealth funding.
Vocational Outcomes – This course can provide you with the skills needed to undertake further training or secure employment in roles such as Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk, Office Junior or Receptionist.
CERTIFICATE IV IN BUSINESS UNITS BSB40207
Qualification Rules: -
- Total number of units required = 10
- 1 core unit plus 9 elective units
- If not listed below, 1 elective unit may be selected from Certificate III level
| CORE UNITS |
|
BSBOHS407A |
Monitor a safe workplace |
OHS |
| ELECTIVE UNITS
|
|
| BSBCUS401A
|
Coordinate implementation of customer service strategies
|
Customer Service
|
| BSBCUS402A
|
Address customer needs
|
Customer Service
|
| BSBCUS403A
|
Implement customer service standards
|
Customer Service
|
| BSBFIA402A
|
Report on financial activity
|
Financial
|
| BSBADM405B
|
Organise meetings
|
Administration
|
| BSBADM409A
|
Coordinate business resources
|
Administration
|
| BSBINN301A
|
Promote innovation in a team environment
|
Communication
|
| BSBCMM401A
|
Make a presentation
|
Communication
|
| BSBITA401A
|
Design databases
|
IT
|
| BSBITU401A
|
Design and develop complex text documents
|
IT
|
| BSBITU402A
|
Develop and use complex spreadsheets
|
IT
|
| BSBITU404A
|
Produce complex desktop published documents
|
IT
|
| BSBLED401A
|
Develop teams and individuals
|
Communication
|
| BSBMKG413A
|
Promote products and services
|
Marketing
|
| BSBMKG414A
|
Undertake marketing activities
|
Marketing
|
| BSBREL401A
|
Establish networks
|
Communication
|
| BSBRES401A
|
Analyse and present research information
|
Administration
|
| BSBRSK401A
|
Identify risk and apply risk management processes
|
Administration
|
| BSBSUS301A
|
Implement and monitor environmentally sustainable work practices
|
Administration
|
| BSBWRT401A
|
Write complex documents
|
Administration
|
The cost per qualification on a fee for service basis is $2,500. Training can delivered in a variety of modes including self paced trainer facilitated, supported distance and trainer led. If under a traineeship the cost is $3,000 but employers may be eligible for Commonwealth funding.
Vocational Outcomes – This course can provide you with the skills needed to undertake further training or secure employment in roles such as Account Clerk, Customer Service Advisor, Clerk, Trainee Manager, Receptionist, Office Administration Assistant, Student Services Officer and Word Processing Operator.
CERT IV in BUSINESS ADMINISTRATION BSB40507
Qualification Rules: -
- Total number of units required = 10
- 5 administration units, plus
- 5 elective units which may be selected from any of the units below. A maximum of one (1) of the 4 units may be selected from Certificate III level.
- BSBITU307A Develop keyboarding speed and accuracy cannot be selected as an elective for this qualification
| ADMINISTRATION UNITS
|
| BSBFIA401A
|
Prepare financial reports
|
Financial
|
| BSBADM405B
|
Organise meetings
|
Administration
|
| BSBADM406B
|
Organise business travel
|
Administration
|
| BSBITA401A
|
Design databases
|
IT
|
| BSBITU401A
|
Design and develop complex text documents
|
IT
|
| BSBITU402A
|
Develop and use complex spreadsheets
|
IT
|
| BSBITU404A
|
Produce complex desktop published documents
|
IT
|
| BSBWRT401A
|
Write complex documents
|
Administration
|
| ELECTIVE UNITS
|
| BSBCUS401A
|
Coordinate implementation of customer service strategies
|
Customer Service
|
| BSBCUS402A
|
Address customer needs
|
Customer Service
|
| BSBFIA402A
|
Report on financial activity
|
Financial
|
| BSBADM407B
|
Administer projects
|
Administration
|
| BSBADM409A
|
Coordinate business resources
|
Administration
|
| BSBINN301A
|
Promote innovation in a team environment
|
Communication
|
| BSBCMM401A
|
Make a presentation
|
Communication
|
| BSBMKG413A
|
Promote products and services
|
Marketing
|
| BSBMKG414A
|
Undertake marketing activities
|
Marketing
|
| BSBOHS407A
|
Monitor a safe workplace
|
OHS
|
| BSBREL401A
|
Establish networks
|
Communication
|
| BSBRES401A
|
Analyse and present research information
|
Administration
|
| BSBRSK401A
|
Identify risk and apply risk management processes
|
Administration
|
| BSBSUS301A
|
Implement and monitor environmentally sustainable work practices
|
Administration
|
| ADDITIONAL UNITS |
| BSBLED401A
|
Develop teams and individuals
|
Communication
|
| BSBCUS403A
|
Implement customer service standards
|
Customer Service
|
| BSBADM409A
|
Coordinate business resources
|
Administration
|
The cost per qualification on a fee for service basis is $2,500. Training can delivered in a variety of modes including self paced trainer facilitated, supported distance and trainer led. If under a traineeship the cost is $3,000 but employers may be eligible for Commonwealth funding.
Vocational Outcomes – This course can provide you with the skills needed to undertake further training or secure employment in roles such as Account Clerk, Customer Service Advisor, Clerk, Trainee Manager, Receptionist, Office Administration Assistant, Student Services Officer and Word Processing Operator. |