CERTIFICATE II in BUSINESS |
| CORE UNITS |
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| Participate in OHS processes |
OHS |
| ELECTIVE UNITS |
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| Deliver a service to customers |
Customer Service |
| Work effectively in a business environment |
Administration |
| Process and maintain workplace information |
Administration |
| Handle mail |
Administration |
| Contribute to workplace innovation |
Administration |
| Communicate in the workplace |
Communication |
| Produce simple word processed documents |
IT |
| Create and use spreadsheets |
IT |
| Communicate electronically |
IT |
| Participate in environmentally sustainable work practices |
Administration |
| Use business technology |
Administration |
| Maintain daily financial/business records |
Financial |
| Use business equipment and resources |
Administration |
| Apply basic communication skills |
Communication |
| Operate a personal computer |
IT |
| Develop keyboard skills |
IT |
| Manage personal stress in the workplace |
Communication |
For costs and further information .. Contact us direct.
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| CERTIFICATE III in BUSINESS |
| CORE UNITS |
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| Apply knowledge of OHS legislation in the workplace |
OHS |
| ELECTIVE UNITS |
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| Maintain business resources |
ADMIN |
| Organise workplace information |
ADMIN |
| Utilise a knowledge management system |
ADMIN |
| Promote innovation in a team environment |
ADMIN |
| Organise personal work priorities and development |
ADMIN |
| Write simple documents |
ADMIN |
| Deliver and monitor a service to customers |
CUSTOMER |
| Process customer complaints |
CUSTOMER |
| Recommend products and services |
CUSTOMER |
| Maintain financial records |
FINANCIAL |
| Create and use databases |
IT |
| Create electronic presentations |
IT |
| Design and produce text documents |
IT |
| Produce spreadsheets |
IT |
| Design and produce business documents |
IT |
| Produce desktop published documents |
IT |
| ADDITIONAL UNITS |
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| Produce text from notes |
ADMIN |
| Organise schedules |
ADMIN |
| Contribute to effective workplace relationships |
ADMIN |
| Process payroll |
FINANCIAL |
| Process accounts payable and receivable |
FINANCIAL |
| Maintain a general ledger |
FINANCIAL |
| Develop keyboarding speed and accuracy |
IT |
For costs and further information .. Contact us direct.
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| CERTIFICATE III in BUSINESS ADMINISTRATION |
| CORE UNITS |
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| Develop keyboarding speed and accuracy |
IT |
| Participate in OHS processes |
OHS |
| ELECTIVE UNITS |
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| Organise schedules |
Administration |
| Write simple documents |
Administration |
| Process payroll |
Financial |
| Process accounts payable and receivable |
Financial |
| Maintain a general ledger |
Financial |
| Create electronic presentations |
IT |
| Design and produce text documents |
IT |
| Produce spreadsheets |
IT |
| Design and produce business documents |
IT |
| Produce desktop published documents |
IT |
| ADDITIONAL UNITS |
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| Produce text from notes |
Administration |
| Maintain business resources |
Administration |
| Organise workplace information |
Admin |
| Utilise a knowledge management system |
Administration |
| Contribute to workplace innovation |
Administration |
| Deliver and monitor a service to customers |
Customer |
| Process customer complaints |
Customer |
| Recommend products and services |
Customer |
| Maintain financial records |
Financial |
| Create and use databases |
IT |
| Monitor a safe workplace |
OHS |
For costs and further information .. Contact us direct.
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| CERTIFICATE IV in BUSINESS |
| CORE UNITS |
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| Monitor a safe workplace |
OHS |
| ELECTIVE UNITS |
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| Coordinate implementation of customer service strategies |
ADMIN |
| Report on financial activity |
ADMIN |
| Organise meetings |
ADMIN |
| Coordinate business resources |
ADMIN |
| Promote innovation in a team environment |
ADMIN |
| Design databases |
ADMIN |
| Design and develop complex text documents |
CUSTOMER |
| Develop and use complex spreadsheets |
CUSTOMER |
| Produce complex desktop published documents |
CUSTOMER |
| Develop teams and individuals |
FINANCIAL |
For costs and further information .. Contact us direct.
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| CERTIFICATE IV in BUSINESS ADMINISTRATION |
| GROUP A |
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| Prepare financial reports |
Financial |
| Organise meetings |
Administration |
| Organise business travel |
Administration |
| Design databases |
IT |
| Design and develop complex text documents |
IT |
| Develop and use complex spreadsheets |
IT |
| Produce complex desktop published documents |
IT |
| GROUP B |
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| Coordinate implementation of customer service strategies |
Customer Service |
| Report on financial activity |
Financial |
| Administer projects |
Administration |
| Coordinate business resources |
Administration |
| Promote innovation in a team environment |
Communication |
| Promote products and services |
Marketing |
| Undertake marketing activities |
Marketing |
| Monitor a safe workplace |
OHS |
| Establish networks |
Communication |
| Analyse and present research information |
Administration |
| Identify risk and apply risk management processes |
Administration |
For costs and further information .. Contact us direct.
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| Certificate IV in Small Business Management |
| CORE UNITS |
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| Establish legal and risk management requirements of small business |
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| Plan small business finances
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| Market the small business
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| Undertake small business planning
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| ELECTIVE UNITS |
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| Coordinate business resources
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| Profile the market
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| Analyse consumer behaviour for specific markets
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| Analyse and present research information
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| Report on financial activity
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| Investigate micro-business opportunities
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For costs and further information .. Contact us direct. |
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